How to Accept Credit Cards with Loyverse POS and Ezetap

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This feature only works on iOS devices.  It is available in testing mode upon request.

Loyverse POS merchants can accept credit card payments via Ezetap, and it is available to customers in India only.

Before connecting a terminal, you need to create an account in Ezetap and receive the device.

1.Connecting the terminal

Log in to the Back Office, click the ‘Settings’ menu, and then ‘Payment types.' Click the ‘+ Add payment type’ button to add a new type of payment.

‘+ Add payment type’ button


In the ‘Add Payment Type’ window, select the ‘Ezetap’ payment type from the drop-down list. Save your changes when done.

select the ‘Ezetap’ payment type

Turn on your Ezetap terminal, connect it to the Internet, and enter the login and password of your merchant account of Ezetap.

Then launch the Loyverse POS and go to Settings > Payment Types.

Loyverse POS Settings

Tap the ‘Ezetap’ button for account settings.

Ezetap button

Enter your login (user name) of the Ezetap account and your Ezetap terminal serial number, Password, App key, and tap the ‘Save’ button.

information about accaunt and terminal

Now you are ready to accept card payments.

2. Processing Payments

Payment

Add items to the ticket and press ‘Charge.’
Tap the ‘Ezetap’ button as the payment type.

Ezetap button as the payment type

Loyverse POS will wait for a response from the terminal, and you will see an invitation to insert/swipe the card on the terminal.

insert/swipe the card

If the transaction is successful, Loyverse POS will display the total paid amount on the screen, where you may then print the receipt, send the receipt to your email, or go to the new sale.

successful transaction

In case of an error in the transaction, Loyverse POS will display an error message and print the canceled transaction receipt.

error in the transaction

You can return to the ‘select payment type’ screen. You can ask the customer to choose a different type of payment (for example, ‘Cash’) or try another card.

3. Refund

The refund action in the Loyverse POS will not actually transfer funds to the customer’s account but will mark the receipt as refunded for reporting purposes. To transfer funds, perform a refund in the back office of the Ezetap.

In the Loyverse POS, go to the ‘Receipts’ menu, and tap on the desired receipt.
Then tap ‘Refund.’

Refund button

Select all items on the receipt that were paid via card (on the left side) to move them to the ‘Refund receipt’ list (on the right side), and tap the ‘Refund’ button.

Refund screen

You will see the warning message; tap the ‘Continue’ button.

warning message

You will see a refunded receipt on the list.

Refunded receipt on the list

4. Reports

You can view the total number of transactions performed with Ezetap. In the Back Office, select the ‘Sales by payment type’ report.

Ezetap transactions in Sales by payment type