How to Accept Card Payments with Loyverse POS and Teya

Topics

1. Connecting the terminal
2. Processing Payments
      - Payment
      - Refund
3. Reports

 

This integration is currently in early access and can be made available upon request if your business is based in the United Kingdom.

Loyverse POS merchants can accept card payments via Teya.

To get started, you need to register in Teya Acquiring and receive the payment terminal.

1. Connecting the terminal

Log in to the Back Office, click the ‘Settings’ menu, and then ‘Payment types.' Click the ‘Add payment type’ button to add a new payment type.

Add payment type button

In the ‘Add Payment Type’ page, select the ‘Teya’ payment type from the drop-down list. Save your changes when done.

Add Payment Type window


Then launch the Loyverse POS and go to Settings > Payment Types.

Loyverse POS and go to Settings

Tap the ‘Teya’ button to connect a payment terminal.

Teya button for account settings

Select the terminal to pair. You can search by terminal serial number. Tap ‘Save’.

Select the terminal to pair

In the list of payment types, you will see a message about whether the terminal is paired or not.

Teya in the list of payment types

On the payment terminal go to “Manage features” settings and turn on the toggle “Enable pay at counter mode”. You can also enable tips if needed.

toggle Enable pay at counter mode

Now you are ready to accept card payments.

2. Processing Payments

Payment

Your Teya terminal should be connected to the Internet via WiFi.

Add items to the ticket and press ‘Charge’.

Select Teya as the payment type.

the Teya button as the payment type

Loyverse POS will wait for a response from the terminal, and you will see an invitation to insert/swipe or tap a card on the terminal.

Follow the instruction on the terminal message

If the transaction is successful, Loyverse POS will display the total paid amount on the screen, where you may then print the receipt, send the receipt to the customer’s email, or go to the new sale.

the total paid amount

In case of a transaction error, Loyverse POS will display the respective message.

error in the transaction

You can return to the ‘select payment type’ screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.

Refund

In the Loyverse POS app, go to the ‘Receipts’ menu, and tap on the receipt you need to refund.
Then tap ‘Refund’.

Receipt in the Receipts menu

Select items on the receipt (on the left side) to move them to the ‘Refund receipt’ list (on the right side), and tap the ‘Refund’ button. 

List of the items for refund

Wait a few seconds to finish the refund process.

refund process

The refund action in the Loyverse POS will transfer funds to the customer’s account and mark the receipt as refunded.

Refunded receipt

3. Reports

You can view the total number of transactions paid or refunded via Teya. In the Back Office, select the ‘Sales by payment type’ report.

Sales by payment type report