1. Connecting the terminal
2. Processing Payments
      - Payment
      - Refund
3. Reports

This integration is currently in early access and can be made available upon request if your business is based in the United Kingdom.

Loyverse POS merchants can accept card payments via Teya.

To get started, you need to register in Teya Acquiring and receive the payment terminal.

1. Connecting the terminal

Log in to the Back Office, click the ‘Settings’ menu, and then ‘Payment types.' Click the ‘Add payment type’ button to add a new payment type.

In the ‘Add Payment Type’ page, select the ‘Teya’ payment type from the drop-down list. Save your changes when done.

Then launch the Loyverse POS and go to Settings > Payment Types.

Tap the ‘Teya’ button to connect a payment terminal.

Select the terminal to pair. You can search by terminal serial number. Tap ‘Save’.

In the list of payment types, you will see a message about whether the terminal is paired or not.

On the payment terminal go to the “POS integrations” section in the Menu.

Turn on the toggle “Enable Pay at Counter mode”.

Note: If you enable the option “Print receipts in Pay at Counter mode,” then after a successful transaction, the option to print merchant receipts will be shown on the terminal.

Now, you are ready to accept card payments.

2. Processing Payments

Payment

Your Teya terminal should be connected to the Internet via WiFi.

Add items to the ticket and press ‘Charge’.

Select Teya as the payment type.

Loyverse POS will wait for a response from the terminal, and you will see an invitation to insert/swipe or tap a card on the terminal.

If the transaction is successful, Loyverse POS will display the total paid amount on the screen, where you may then print the receipt, send the receipt to the customer’s email, or go to the new sale.

In case of a transaction error, Loyverse POS will display the respective message.

You can return to the ‘select payment type’ screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.

Refund

In the Loyverse POS app, go to the ‘Receipts’ menu, and tap on the receipt you need to refund.
Then tap ‘Refund’.

Select items on the receipt (on the left side) to move them to the ‘Refund receipt’ list (on the right side), and tap the ‘Refund’ button. 

Wait a few seconds to finish the refund process.

The refund action in the Loyverse POS will transfer funds to the customer’s account and mark the receipt as refunded.

3. Reports

You can view the total number of transactions paid or refunded via Teya. In the Back Office, select the ‘Sales by payment type’ report.