How to Accept Credit Cards with Loyverse POS and Tyro

This feature works only on iOS devices.

Loyverse POS merchants can accept credit card payments via a provider of electronic funds transfer at point of sale (EFTPOS) - Tyro. Tyro is only available to merchants and customers in Australia.
Before connecting a terminal, you have to create an account in Tyro and receive the device.

1. Connecting Tyro Terminal

Log in to the Back Office, click on the ‘Settings’ menu and then ‘Payment types’. Click on the ‘+ Add payment type’ button to add a new type of payment.

‘+ Add payment type’ button

In the Add Payment Type window, select ‘Tyro’ in the payment type drop-down list. Save your changes when done.

selecting ‘Tyro’ payment type
 

Turn on your Tyro terminal. It should also be connected to the Internet.

Then launch Loyverse POS and go to Settings > Payment Types.

Settings menu at the Loyverse POS

Tap the ‘Tyro’ button for account settings.

 the ‘Tyro’ button at the Payment types settings

In the ‘Tyro Configuration’ window, select your Tyro Terminal type.

‘Tyro Configuration’ window

If your Tyro Terminal does not have a printer, you can choose the option ‘Print Tyro’s receipt on POS printer’ to print card transaction receipts.

Follow the instruction on your Tyro Terminal and tap ‘Next’.

instruction on Tyro Terminal


Enter ‘Merchant ID’ and ‘Terminal ID’ displayed on your Tyro Terminal screen. Then tap ‘Authorise’.

‘Merchant ID’ and ‘Terminal ID’ fields

Follow the instructions on the dialog screen, perform the ‘Authorise POS’ function on your terminal, and then press ‘OK’.

dialog screen with performing the ‘Authorise POS’ instructions

You will see a message indicating the successful connection of your terminal. Tap ‘OK’.

successful connection message

Now you are ready to accept card payments.
 

2. Processing Payments

Payment

Add items to the ticket and press ‘Charge’.

Tap the Tyro payment type.

Tyro payment type at the selection payment screen


Loyverse POS will transfer the data to the terminal, and you will see an invitation to swipe the card.

invitation to swipe the card

After you swipe the card, if the transaction is successful, your printer will print the merchant copy of payment receipt.

the merchant copy of payment receipt

Hand it to the customer for their signature. If you approve the signature, tap the ‘Yes’ button on the Loyverse POS screen.

approving the signature


If the card requires a PIN, hand the card reader to the customer for them to enter their PIN.

Then the customer copy of the of payment receipt will be printed.

Loyverse POS will display the ‘Transaction is successful’ screen.

the ‘Transaction is successful’ screen


In case of an error in the transaction, Loyverse POS will show an error message.

 error message


Tap the back arrow to return to the selecting payment type screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.

Refund

You can refund the ticket fully or partially.
In Loyverse POS, go to ‘Receipts’ menu, and tap on the receipt you would like to refund.
Tap ‘Refund’.

‘Refund’ button in the Reciepts menu


Tap on the items you would like to refund from the left ticket to move them to the ‘Refund receipt’ list on the right-side, and then tap the ‘Refund’ button.

‘Refund receipt’ list

Follow the instructions on the ‘Refund’ screen to complete the refund.

 

Reports

You can view the total number of transactions performed with the Tyro payment type. In the Back Office, select the ‘Sales by payment type’ report.

the total number of transactions performed with the Tyro payment type

 

See also:

Configuring Payment Types in Loyverse POS

How to Work with Credit Card Payments