How to Split an Open Ticket with Loyverse POS

Right now, this functionality only works on iOS devices. It will be available for Android devices soon.

Splitting a ticket allows the cashier to separate its items into multiple new tickets. First, please be sure that the open ticket option is activated in the Back Office.

Once you have an open ticket when selling on the mobile application, click on the ‘Split ticket’ button by the three dots (⋮).

three dots  menu

the ‘Split ticket’ button

In the opened window, you can set the name for the ticket.

window to edit the name and comment of open ticket


Now you’ll see the ‘Split ticket’ screen with the original ticket on the left side and the new ticket on the right. Tap to select the items that you want to move and click the button ‘Move here’ on the new ticket.

‘Split ticket’ screen


Tap the ‘⊕’ to add a new additional ticket, if needed. Newly split tickets are ordered numerically (1, 2, 3, etc.). You can create up to 20 tickets. Add items to each new ticket, then press the ‘Save’ button to save your tickets. Tickets without items will not be saved.

button + to add a new additional ticket,

Now you can work with your split open tickets as usual. You can find new open tickets by clicking the ‘Open tickets’ button on the sale screen.


‘Open tickets’ button

Note: All modifiers, comments, discounts, and taxes applied to each individual items will move to another ticket, together with their items.

‘Percentage’ discounts applied to the whole original ticket will be applied to all new tickets. You can move the ‘Amount’ discounts applied to the whole original ticket to any ticket, in the same way you move items.

If you have a printer connected, at the ‘Split ticket’ screen, you can print a bill for each ticket or bills for all tickets.

print bill menu

 

See also: How to Merge Open Tickets with Loyverse POS