How to Merge Open Tickets with Loyverse POS

This feature is currently available in Loyverse POS for iOS and in Loyverse POS Beta for Android.

Merging tickets allow the cashier to combine items into one ticket. Please make sure that the open ticket option is activated in the Back Office.

1. Merging tickets in the open tickets list.

Go to open tickets list from the sale screen by clicking ‘Open tickets’.

‘Open ticket’ button


Mark the checkbox of the tickets you would like to merge, and then select the ‘Merge’ icon at the top right-hand corner.

‘Merge’ button

 

Select a name for the merged ticket and tap the ‘Merge’ button to save.

Selecting the merging ticket name

 

2. Merging tickets in the sale screen

You can merge open ticket directly from the sale screen.
Tap the ‘Merge ticket’ button by tapping the three dots.

three dots menu

 

In the open window, you can edit the name and comment on the ticket. Tap 'Save' to go to the next step.

window to edit name and comment of the ticket

 

Select the ticket(s) you would like to merge your ticket with, and press ‘Continue’ at the top right-hand corner.

Selecting the ticket to merge your ticket with

 

Select a name for the merged ticket and tap ‘Merge’ to save.

Selecting a name for the merged ticket

Now you can find your new ticket in the open ticket list.


Note: All modifiers, comments, discounts, and taxes applied to separate items will move to the merged ticket together with their items.

‘Percentage’ and ‘Amount’ discounts applied to whole tickets will be applied to the merged ticket.

If you have the predefined tickets option on, instead of ‘merge ticket’, it will say ‘Move ticket’. In the same way as merging, you can move your ticket to the other one.

‘Move ticket’ icon

 

‘Move ticket’ button

 

See also:

How to Split an Open Ticket with Loyverse POS

How to Use Predefined Open Tickets