Sales Summary Report in the Back Office

Topics

The Sales Summary report provides an overview of your store’s key sales metrics and helps you quickly evaluate business performance for a selected period.

When you open the Back Office, the Sales Summary section is displayed by default and shows the most important sales information at a glance.

'Sales Summary' section

1. Report Filters

At the top of the report, you can configure filters to refine your data:

  • Period: Today, Yesterday, This week, This month, or a Custom date range
  • Stores: Select one or multiple stores (if you manage several locations)
  • Employees: Filter sales by one or multiple employees

period for the report

Note:
By default, access to sales data is limited to the last 31 days.
Start a free trial or subscribe to Unlimited Sales History to analyze sales for any time period.

2. Key Sales Metrics

The Sales Summary includes tabs with the main sales indicators:

  • Gross sales
  • Refunds
  • Discounts
  • Net sales
  • Gross profit


Below each value, you can see a comparison showing how much the result increased or decreased compared to the previous equivalent period.

Clicking on any metric opens a chart with detailed data for the selected period.

Tabs with values of main sales parameters

3. Definitions of Sales Metrics

Gross Sales

Gross sales represent the total revenue before discounts and refunds.

Calculation rules:

  • Calculated as the sum of item prices before discounts, tips, and taxes
  • If tax is included in the item price, it is included in Gross Sales
  • Taxes added on top of the price are not included
  • Modifier costs are included
  • Discounts are not included

Refunds

Refunds represent the total value of returned items.

Calculation rules:

  • Calculated as the sum of returned item prices before discounts, tips, and taxes
  • If tax is included in the item price, it is included in the refund amount
Discounts

Discounts show the total value of all discounts applied.

Calculation:
Total discounts on sales receipts minus total discounts on refund receipts

Net Sales

Net sales reflect the actual revenue after reductions.

Formula:

Net Sales = Gross Sales − Discounts − Refunds


Gross Profit

Gross profit shows how much you earned after deducting the cost of goods sold.

Formula:

Gross Profit = Net Sales − Cost of Goods


4. Sales Charts

In the chart view, you can customize how data is displayed:

  • Chart type: Area or Bars
  • Grouping: Hourly, Daily, Weekly, Monthly, Quarterly, or Yearly

This helps analyze sales trends over different time periods.

See the data either as an Area or Bars

5. Sales Summary Table

At the bottom of the page, you’ll find a table with sales summary values broken down by day.

Table with information for each day

You can:

  • Export the Sales Summary report by clicking the Export button
    Note: Exporting sales reports is available with the Unlimited Sales History subscription.
  • Customize columns using the three-vertical-lines icon on the right side of the table header

Customize the displayed columns

 

 

See also:

Sales Report by Category

Receipts Section in the Reports in the Back Office