This feature only works on iOS devices.
Loyverse POS merchants can accept credit card payments via Zettle and it is available to customers in Brazil, Denmark, Finland, France, Germany, Great Britain, Italy, Mexico, Norway, Spain, Sweden, and the Netherlands.
Before connecting a card reader, you need to create an account in Zettle and receive the device.
1. Connecting the Card Reader
Log in to the Back Office, click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.
In the ‘Add Payment Type’ window, select the ‘Zettle’ payment type from the drop-down list. Save your changes when done.
Turn on your Zettle card reader. On your mobile device, go to the Settings and turn on the Bluetooth. You will see the Zettle card reader in the devices list.
Tap on the Zettle device to connect. It will change its status to ‘Connected’.
Then launch the Loyverse POS and go to Settings > Payment Types.
Tap the ‘Zettle’ button for account settings.
In the ‘Choose account’ window, tap the ‘Add account’ button.
Enter the Email and Password of your Zettle account.
You will log in to your Zettle account.
When you tap the ‘Card readers’ button, you will see information about the connected card reader.
Now you are ready to accept card payments.
2. Processing Payments
Add items to the ticket and press ‘Charge’.
Tap the ‘Zettle’ button selecting payment type.
Loyverse POS will wait for a response from the card reader, and you will see an invitation to insert/swipe card on the card reader.
Insert your cards with a chip into the bottom slot of the card reader and give it to the customer to enter the PIN.
Or swipe it at the top slot and ask your customer to sign on the iPad screen.
If the transaction is successful, Loyverse POS will display the ‘Transaction is successful’ screen.
In case of an error in the transaction, Loyverse POS will show an error message.
Tap the ‘Dismiss’ button, and you will return to the ‘select payment type’ screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.
You can refund the ticket fully or partially. The card reader is not used in the refund process.
In the Loyverse POS, go to the ‘Receipts’ menu, and tap on the desired receipt.
Then tap ‘Refund’.
Select all items on the receipt that were paid via card (on the left side) to move them to the ‘Refund receipt’ list (on the right side), and tap the ‘Refund’ button.
At the ‘Refund payment’ screen, type in the Zettle password in the ‘Password’ field and tap ‘Confirm’.
You can view the total number of transactions performed with Zettle. In the Back Office, select the ‘Sales by payment type’ report.