How to Accept Credit Cards with Loyverse POS and iZettle

This feature works only on iOS devices.

Loyverse POS merchants can accept credit card payments via iZettle and available to customers in Brazil, Denmark, Finland, France, Germany, Great Britain, Italy, Mexico, Norway, Spain, Sweden, Netherlands.

Before connecting a card reader, you have to create an account in iZettle and receive the device.

1. Connecting Card Reader

Log in to the back office, click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.

‘Add payment type’ button


In the Add Payment Type window, select an ‘iZettle’ payment type from the drop-down list.  Save your changes when done.

‘iZettle’ payment type


Turn on your iZettle card reader. On your mobile device go to Settings and turn on Bluetooth. You will see the iZettle card reader in the devices list.

Settings in mobile device


Tap on the iZettle device line to connect. It will change status to ‘Connected’.

 connected iZettle device


Then launch Loyverse POS and go to Settings > Payment Types.

settings menu

 

Tap the ‘iZettle’ button for account settings.

‘iZettle’ button

In the ‘Choose account’ screen tap ‘Add account’ button.

‘Choose account’ screen


Enter Email and Password from your iZettle account.

Login to iZettle account
 
You will login into your iZettle account.

‘Card readers’ button


When you tap ‘Card readers’ button, you will see information about connected card reader.

 information about connected card reader

Now you are ready to accept card payments.

 

2. Processing Payments

Payment

Add items to the ticket and press ‘Charge’.

Select the iZettle payment type and tap ‘Charge’ button.

Selecting the iZettle payment type


Loyverse POS will wait for a response from the card reader, and you will see an invitation to insert/swipe card on the card reader.

invitation to insert/swipe card on the card reader

Insert your cards with a chip into the bottom slot of the card reader and give it to a customer to enter a pin.
Or swipe it at the top slot and ask your customer to sign on the iPad’s screen.

Customer signature on the iPad’s screen

Tap ‘Continue’ button.

If the transaction is successful, Loyverse POS will display ‘Transaction is successful’ screen.

‘Transaction is successful’ screen


In case of an error in the transaction, Loyverse POS will show an error message.

Payment error message

Tap ‘Dismiss’ button, and you will return to selecting payment type screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.

Refund

You can only refund the whole amount of transaction. The card reader is not used in the refund process.

At Loyverse POS go to ‘Receipts’ menu, and tap needed receipt.
Tap ‘Refund’ button.

‘Refund’ button
 

Select all items of the card payment from left ticket to move them to the right-side ‘Refund receipt’ list and tap ‘Refund’ button.

‘Refund’ button


At the ‘Refund payment’ screen tape iZettle password in the ‘Password’ field and tap ‘Confirm’ button.

‘Refund payment’ screen

 

Reports

You can view the total number of transactions performed with the iZettle payment type. In the back office, select the ‘Sales by payment type’ report.

iZettle payment type report

 

See also: Configuring Payment Types in Loyverse POS