How to Accept Credit Cards with Loyverse POS and PayPal Zettle


1. Connecting the Card Reader

2. Processing Payments

  • Payment
  • Refund
  • 3. Reports


    Loyverse POS merchants can accept credit card payments via PayPal Zettle and it is available to customers in the USA, Brazil, Denmark, Finland, Great Britain, Italy, Mexico, Norway, Spain, Sweden, and the Netherlands.

    Before connecting a card reader, you need to create an account in PayPal Zettle and receive the device. Integration with Loyverse POS works on the card reader Zettle Reader 2.

    Note: PayPal Zettle works only with mobile devices with turned-on geolocation.

    1. Connecting the Card Reader

    Log in to the Back Office, click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.

    Add payment type button IZettle

    In the ‘Add Payment Type’ window, select the ‘Zettle’ payment type from the drop-down list.  Save your changes when done.

    Zettle payment type


    Then launch the Loyverse POS and go to Settings > Payment Types.

    settings menu

    Tap the ‘Zettle’ button for account settings.

    Zettle button in settings

    In the ‘Choose account’ window, confirm the access right to sign in to the Zettle account from Loyverse POS by tapping on the ‘Continue’ button.

    Choose account window

    Enter the Email of your Zettle account and tap the ‘Next’ button.

    Zettle account connection form

    Enter the password of your Zettle account and tap the ‘Login’ button.

    Zettle account connection form

    You will log in to your Zettle account. Tap the ‘Card readers’ button.

    Card readers button

    Select your type of card reader.

    Select card reader type

    Follow the instructions on the screen: start your card reader. The system will detect your card reader. Tap on it to select.

    detecting of card reader

    Confirm the connection to the card reader by comparing the code and pressing the green button on the card reader.

    Confirmation connection to card reader

    Now your card reader is connected. 

    card reader is connected

    You are ready to accept card payments.


    2. Processing Payments


    Add items to the ticket and press ‘Charge’.

    Tap the ‘Zettle’ button selecting payment type.

    Zettle button in selecting payment type

    Loyverse POS will wait for a response from the card reader, and you will see an invitation to tap/insert card on the card reader.

    tap/insert card message

    Insert your cards with a chip into the bottom slot of the card reader and give it to the customer to enter the PIN.

    Weiting for PIN

    If the transaction is successful, Loyverse POS will display the ‘Transaction is successful’ screen.

    Sales finilizaton screen

    In case of an error in the transaction, Loyverse POS will show an error message.

    Payment error message

    Tap the ‘Dismiss’ button, and you will return to the ‘select payment type’ screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.


    You can refund the ticket fully or partially. The card reader is not used in the refund process.

    In the Loyverse POS, go to the ‘Receipts’ menu, and tap on the desired receipt.
    Then tap ‘Refund’.

    Refund button

    Select all items on the receipt that were paid via card (on the left side) to move them to the ‘Refund receipt’ list (on the right side), and tap the ‘Refund’ button.

    Refund receipt list

    At the ‘Refund payment’ screen, check the refund details and type the ‘Confirm refund’ button. 

    Refund payment screen

    Enter the password from the Zettle account in the ‘Password’ field and tap ‘Confirm’.

    Password field


    You can view the total number of transactions performed with Zettle. In the Back Office, select the ‘Sales by payment type’ report.

    Zettle in Sales by payment type report


    See also:

    Configuring Payment Types in Loyverse POS