How to Sign out from Loyverse POS

Topics
Account

Signing out from Loyverse POS requires a few steps to ensure that all your data is securely synced. Follow these guidelines to avoid losing important information:

Steps to Safely Sign Out:

1. Check for Unsynced Receipts:

Go to the ‘Receipts’ section in the Loyverse POS app.

‘Receipts’ section Logout

Look for receipts marked as “Unsynced” in the list.

warning message that receipts have not synced

2. Sync Receipts:

  • If you see any unsynced receipts, reconnect your device to the Internet.
  • Allow the app to automatically sync the receipts with the Back Office.
  • You can also tap the sync button in the three-dots menu to manually trigger synchronization.

    Sync button

3. Verify Sync Completion:

Ensure that no receipts are marked as “Unsynced” in the Receipts section before proceeding.

4. Sign Out:

Open the Menu in the Loyverse POS app.

POS menu Logout

Select Settings.

settings menu Logout

Tap the Sign Out button to log out from your account.

exit button

Important Note:

  • The system will not allow you to sign out if your device has been disconnected from the Internet and has unsynced receipts.
  • Unsynced receipts are sales recorded while offline and stored locally on your device. To prevent data loss, these receipts must be synced with the Back Office before signing out.

Additional Tips:

  • Always check your Internet connection before attempting to sign out.
  • Regularly sync your device to avoid a buildup of unsynced receipts.

By following these steps, you can securely sign out from Loyverse POS without losing any sales data.

 

 

See also:

How to Exit from Back Office