How to Accept Credit Cards with Loyverse POS and SumUp
Right now, this feature works only on iOS devices. Will be available for Android devices later.
Loyverse POS merchants can accept credit card payments via SumUp and available to customers in 31 countries: Austria, Belgium, Brazil, Bulgaria, Chile, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (including Reunion and Mayotte), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, United Kingdom, United States.
Before connecting a card reader, you have to create an account in SumUp and receive the device.
1. Connecting Card Reader
Log in to the back office, click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.
In the Add Payment Type window, select a ‘SumUp’ payment type from the drop-down list and tap ‘Connect account’ button.
Enter Email and Password from your SumUp account.
Accept permissions request by clicking on ‘authorize’ button.
You will see the connected account message, click ‘Save’ button.
Then launch Loyverse POS and go to Settings > Payment Types.
Tap the ‘Sumup’ button for account settings.
In the ‘Payment methods’ screen tap ‘Air’ button for set up.
The application will start searching for SumUp card readers.
The application will show the last three digits of the found device. Tap ‘Connect’ button.
The application will ask you to confirm the pairing request on your card reader by pressing ‘OK’ button.
After you complete request, you will see information that card reader is connected. Tap ‘Done’ button.
Now you are ready to accept card payments.
2. Processing Payments
Add items to the ticket and press ‘Charge.’
Select the SumUp payment type.
Loyverse POS will wait for a response from the card reader, and you will see an invitation to tap, insert or swipe card on the card reader.
Tap, insert or swipe customer card on the card reader. If the card needs the ping entry, give card reader to a customer to do that. If a card needs a signature, let customer sign on the iPad’s screen.
Tap ‘Pay’ button.
If the transaction is successful, Loyverse POS will display final screen with the paid amount.
In case of an error in the transaction, Loyverse POS will show an error message.
Tap ‘Dismiss’ button, and you will return to selecting payment type screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.
You can only refund the whole amount of card transaction. The card reader is not used in the refund process.
At Loyverse POS go to ‘Receipts’ menu, and tap needed receipt.
Tap ‘Refund’ button.
Select all items of the card payment from left ticket to move them to the right-side ‘Refund receipt’ list and tap ‘Refund’ button.
You can view the total number of transactions performed with the SumUp payment type. In the back office, select the ‘Sales by payment type’ report.