How to Accept Credit Cards with Loyverse POS and SumUp

Right now, this feature works only on iOS devices. Will be available on Android devices later.

Loyverse POS merchants can accept credit card payments via SumUp and available to customers in USA, Belgium, Brazil, Chile, Germany, Spain, France, Ireland, Italy, Netherlands, Austria, Portugal, Poland, Switzerland, Sweden, Great Britain.

Before connecting a card reader, you have to create an account in SumUp and receive the device.

1. Connecting Card Reader

Log in to the back office, click the ‘Settings’ menu and then ‘Payment types.' Click the ‘Add payment type’ button to add a new type of payment.

Payment types button
 

In the Add Payment Type window, select a ‘SumUp’ payment type from the drop-down list and tap ‘Connect account’ button.

‘Connect account’ button
 

Enter Email and Password from your SumUp account.

login to SumUp account
 

Accept permissions request by clicking on ‘authorize’ button.

permissions request
 

You will see the connected account message, click ‘Save’ button.  

connected account message

Then launch Loyverse POS and go to Settings > Payment Types.

Settings menu
 

Tap the ‘Sumup’ button for account settings.

‘Sumup’ button for account settings
 

In the ‘Payment methods’ screen tap ‘Air’ button for set up.

‘Air’ button
 

The application will start searching for SumUp card readers.

searching for SumUp card readers
 

The application will show the last three digits of the found device. Tap ‘Connect’ button.

‘Connect’ button
 

The application will ask you to confirm the pairing request on your card reader by pressing ‘OK’ button.



After you complete request, you will see information that card reader is connected. Tap ‘Done’ button.

card reader is connected

Now you are ready to accept card payments.
 

2. Processing Payments

Payment

Add items to the ticket and press ‘Charge’.

Select the SumUp payment type and tap ‘Charge’ button.

SumUp payment type

Loyverse POS will wait for a response from the card reader, and you will see an invitation to tap, insert or swipe card on the card reader.

invitation to tap, insert or swipe card


Tap, insert or swipe customer card on the card reader. If the card needs the ping entry, give card reader to a customer to do that. If a card needs signature, let customer sign on the iPad’s screen.

customer sign on the iPad’s screen
Tap ‘Pay’ button.

If the transaction is successful, Loyverse POS will display ‘Transaction is successful’ screen.

‘Transaction is successful’ screen


In case of an error in the transaction, Loyverse POS will show an error message.

error in the transaction message

Tap ‘Dismiss’ button, and you will return to selecting payment type screen. You can ask the customer to choose a different type of payment (for example ‘Cash’) or try another card.

Refund

You can only refund the whole amount of card transaction. The card reader is not used in the refund process.

At Loyverse POS go to ‘Receipts’ menu, and tap needed receipt.

Tap ‘Refund’ button.

‘Refund’ button

Select all items of the card payment from left ticket to move them to the right-side ‘Refund receipt’ list and tap ‘Refund’ button.

3.Reports

You can view the total number of transactions performed with the SumUp payment type. In the back office, select the ‘Sales by payment type’ report.

‘Sales by payment type’ report

 

See also: Configuring Payment Types in Loyverse POS