Customer Display System Configuration Guide
The Loyverse CDS app lets you display itemized order information to your customers on a separate digital display without interrupting the payment flow in the Loyverse POS app.
1. Install Loyverse CDS app
Download the Loyverse CDS for iPad (iOS 8.2 or higher) or Android (4.0.3 or later) tablet. Loyverse CDS app only works on tablets. The tablet should be positioned in a landscape orientation. Loyverse CDS app should be installed on a separate device from the one with the Loyverse POS app.
Launch the app, and you will see the Loyverse CDS welcome screen. The ‘IP Address’ and ‘Device name’ of your tablet will be displayed, which are information needed for paring CDS with Loyverse POS.
2. Activate option for using CDS
Login to the Back Office, navigate to the Settings menu, scroll to General Settings and switch the ‘Use customer displays’ slider on.
Don’t forget to save changes.
3. Pair customer display with Loyverse POS
First, make sure that the mobile devices with Loyverse CDS and Loyverse POS are connected to the same Wi-Fi router and the same network.
Then launch Loyverse POS and go to Settings > Customer displays.
Tap the ‘+’ button to add a customer display.
Enter your customer display name into the ‘Name’ field and tap the ‘Search’ button to search the network for available customer display device.
Select the appropriate customer display from the list of discovered devices, and click OK.
If automatic discovery fails, you can enter the IP address of the customer display device manually. You can take the information about the IP address from the Loyverse CDS welcome screen.
Then tap the ‘Pair’ button.
On the Loyverse CDS tablet, the invitation to pair CDS to POS will appear. Tap ‘Pair’ to confirm the connection.
If you see a screen with a blank ticket, then your customer display is paired with Loyverse POS.
At the Loyverse POS, the button ‘Pair’ will change to ‘Unpair’. Save your settings at Loyverse POS.
Now you can see your paired Customer Display on the list.
In the same way, you can connect several CDS to the same POS.
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See also: How Loyverse CDS Customer Display works