How to Delete Loyverse Account


Deleting a Loyverse account is available only for the account owner.

Deleting account at Loyverse POS app

To delete the Loyverse account at POS installed on an Android or iOS device go to the 'Support' section. 

Support section in POS menu

Select 'Account' and tap on the ‘Delete account’ line. 

Delete account line.

Enter the owner password from the Loyverse account and click ‘Continue.’

owner password field

Loyverse will give you a small questionnaire to understand the reason for the deletion.


Confirm the deletion by selecting the checkbox and then proceed by clicking the 'Delete account' button.

deletion confirmation


Deleting account at the Back office

The owner can also delete the Loyverse account at the Back Office in account settings.
To access the account settings, click the ‘Account’ button in the Back Office's main menu.

‘Account’ button in the Back Office's main menu

Click on the ‘Delete’ button in the ‘Delete account’ row.

Delete button in the ‘Delete account’ row.

Follow the steps for deleting the account: enter the owner's password from the account, select the reason for deletion, and confirm deleting the account. 

owner password form


Note: Deleting the account will permanently remove all your sales data, account settings, and all entities, such as items, discounts, taxes, customers, etc. If you want to keep this information, export your data before deleting your account.
Deleting the account will also cause you to unsubscribe from all paid services and email newsletters.


See also:

How to Manage Account Settings in the Back Office

How to Export Data from Loyverse Account