How to Set Up Other Printers in Loyverse POS

Loyverse POS works with receipt printers from Supported Printers list. However, for Android, you can try to connect another model, not from the Supported printers list. But be aware that not every printer may work with Loyverse POS!

These are general requirements for a receipt printer to be compatible with Loyverse POS on Android devices:

  • support ESC/POS commands same as Epson printers;
  • have either Ethernet, WiFi, Bluetooth or USB interface;
  • support the status commands or similar functions to check that transmitted data has been completely printed.

Consult printer manual or manufacturer website to see if your receipt printer fits these requirements. If so, the printer may work with Loyverse POS; however, there might be special cases.
 

Connect or pair your printer with a mobile device

For Ethernet printer: connect your mobile device to Wi-Fi router and connect your Ethernet printer with the router by ethernet cable (details: How to Set Up an Ethernet Printer in Loyverse POS).
For Bluetooth printer: pair a printer with your mobile device (details: How to Set Up Bluetooth Receipt Printer with Loyverse POS).
For USB printer: connect your mobile device with USB printer by USB cable and OTG adapter or cable (details: How to Set Up a USB Printer with an Android Device).


Then, in the Loyverse POS app, go to Settings.

Settings


Create a printer by tapping on the ‘+’ button.

Create printer button


Name your printer in the ‘Printer name’ field and select ‘Other model’ in the drop down menu.

‘Other model’ selection


and select your printer interface in ‘Interface’ field.

‘Interface’ field


For Ethernet printer, fill in the ‘Printer IP-address’ field, that you can find in your printer's network configuration report (details: Troubleshooting When Setting Up an Ethernet Printer)

 ‘Printer IP-address’ field


For Bluetooth printer, tap the ‘Search’ button to search for your printer and in the following pop up window select your printer and close the window.

 the ‘Search’ button


window with search result


For USB printer, select your printer in the drop down menu. USB Printers are named in USB: VID-PID format. VID stands for Vendor ID and PID is the Product ID.

USB printer in the drop down menu

Chose the paper width of your printer.

paper width of printer

Tap the ‘Print test’ button to check your printer’s connection with the Loyverse POS app.

the ‘Print test’ button


If a test receipt is printed successfully, then your printer is setup correctly.

test receipt

Сhoose settings for your printer depending on how you want to use it. Don't forget to save all settings at the end by tapping the ‘Save’ button.

printer settings


Now you can see your printer on the list. Nice work!

 printer on the list