A bell (buzzer) can be connected to your kitchen printer to alert cooking staff whenever a new order is printed.
Compatibility
Most receipt printers have a dedicated cash drawer port, typically an RJ11 connector, which is also used for the bell. Check your receipt printer and bell (buzzer) manuals to confirm they are compatible. As long as the receipt printer is supported by Loyverse POS, a compatible bell can be used with it as well.
Important: If the same printer is used for both Print Receipts and Bills and Print Orders, the RJ11 socket will only function as a cash drawer trigger — the bell will not ring. To use a bell, the printer must be dedicated to kitchen order printing.
Prerequisites
Before connecting the bell, make sure the following are already configured:
- Your kitchen printer is paired with Loyverse POS.
- The Use Kitchen Printers option is enabled in the Back Office settings.
- A printer group has been created with the associated item categories.
- In the printer settings within the POS app, the Print Orders option is enabled and the appropriate printer groups are selected.
Connecting the Bell (Buzzer)
Locate the RJ11 socket on your kitchen printer.
Plug the bell (buzzer) cable into the socket.
Turn the printer on.
Tap Print Test in the POS printer settings to verify everything is working correctly. The bell will ring just before the test order is printed.
How the Bell Works
Once setup is complete, the bell (buzzer) will ring in the following situations:
- Every time a new order is sent to the kitchen printer.
- When a previously printed order is cancelled.
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