Using Kitchen Printers with Loyverse POS

Topics

Cafes and restaurants use kitchen printers to inform the cooking staff what to prepare from an order.

1. Configuring Loyverse Back Office

Log in to the Back Office, navigate to the Settings menu, Features section, and switch on the 'Kitchen Printers' slider.

switch on 'Use Kitchen Printers'

Click the Kitchen Printers menu and create a printer group.

'Add printer group' button

Give the printer group a meaningful name. A printer group typically corresponds to the printer location - bar, kitchen, kitchen station, etc. Therefore, the recommended practice is to use the printer location as the printer group name.

Tick item categories that should be included in this printer group and save your selection.

Tick needed item categories

2. Setting Up the Loyverse POS App

Using the Loyverse POS app (Play Market or App Store), assign an actual printer to a certain printer group.
Open the Settings menu and select the printer you will use to print the orders for the kitchen or add a new one. (How to set up Star ethernet printer in Loyverse POS)

Assign printer to printer group

select printer or add new one

Specify that this printer will print orders. Switch on “Print orders”, select the proper printer group and save your settings.

Printer settings

Now, when a customer orders, the kitchen printer automatically produces a ticket with the list of items to prepare. If you use open tickets, the kitchen ticket will print as soon as you save the open ticket.

Receipt 1

If you correct an open ticket by deleting or adding an item, the kitchen printer will print a corresponding ticket.

Receipt 2  Receipt 3

You can reprint the kitchen orders (for iOS only). To do this, open the saved ticket and tap ‘Reprint order’ from the three dots menu.

‘Reprint order’ button

The kitchen printer will reprint the ticket with the mark ‘Reprint’.

Receipt 4

You can reprint the kitchen orders for 2 hours after closing the open ticket from the Receipts section.

Reprinting orders from Receipts section

 

See also:

How to Set Up Kitchen Printer for Each Kitchen Station

How to Set Up Multiple Kitchen Stations to Share one Printer

How to Set Up an Ethernet Printer in Loyverse POS

Kitchen Display System Configuration Guide

How to Use Loyverse KDS Kitchen Display

Troubleshooting When Working with KDS

Open Tickets

Hardware for Loyverse POS