Using Kitchen Printers with Loyverse POS
1. Configuring Loyverse Back Office
Log in to the back office, navigate to the Settings menu, scroll to General Settings and switch the Use Kitchen Printers slider on.
Click the Kitchen Printers menu and create a printer group.
Give printer group a meaningful name. A printer group typically corresponds to the printer location - bar, kitchen, kitchen station, etc. Therefore the recommended practice is to use printer location for a printer group name.
Tick item categories that should be included in this printer group and save your selection.
2. Setting Up the Loyverse POS App
Using Loyverse POS app, assign actual printer to a certain printer group.
Open the Settings menu and select the printer you will use to print orders for kitchen. (How to set up Star ethernet printer in Loyverse POS)
Specify that this printer will print orders. Switch on “Print orders”, select the printer group for this printer and save your settings.
Now, when a customer orders, the kitchen printer automatically produces a ticket with the list of items to cook. If you use open tickets, the kitchen ticket will print as soon as you save open ticket.
If you correct an open ticket, deleting or adding an item, the kitchen printer will print a corresponding ticket.
You can reprint the kitchen orders (only for iOS devices). For this open the saved ticket and tap ‘Reprint order’ button from the three dots menu.
Kitchen printer will reprint the ticket with the mark ‘Reprint’.
You can reprint kitchen orders during 2 hours after closing the open ticket from the Receipts section.
How to Set Up Kitchen Printer for Each Kitchen Station
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Kitchen Display System Configuration Guide
How to Use Loyverse KDS Kitchen Display
Troubleshooting When Working with KDS
Hardware for Loyverse POS