A cash drawer connects to your receipt printer and opens automatically when a cash sale is completed in Loyverse POS.
Compatibility
Most receipt printers have a dedicated cash drawer port, typically an RJ11 connector. Before purchasing or connecting a cash drawer, check that your printer and drawer are compatible by consulting both devices' manuals. As long as the receipt printer is supported by Loyverse POS, a compatible cash drawer will work with it as well.
Setup
Before connecting a cash drawer, make sure your receipt printer is already paired with Loyverse POS using the Print Receipts and Bills option in your app settings.
Connecting the Cash Drawer
Locate the cash drawer port on your receipt printer.
Plug the cash drawer cable into the port.
Turn the printer on.
Complete a cash sale in the Loyverse POS app (Google Play or App Store). The cash drawer will open automatically once the sale is finished.
Note: APG Vasario 1416 and Vasario 1616 cash drawers must be connected to a receipt printer using the CD 102 A cable only.
When Does the Cash Drawer Open Automatically?
In addition to completed cash sales, the cash drawer will also open in the following situations:
- A refund receipt is printed for cash refunds.
- An employee is opening a shift to enter the initial cash amount.
- An employee is closing a shift to calculate the final cash amount.
- A Pay In or Pay Out action is performed to add or remove cash from the drawer.
- The Print Test option is used to test the printer connection in the Loyverse POS app.
Opening the Cash Drawer Without Making a Sale
You can grant employees the ability to open the cash drawer manually, without completing a sale.
Setting the Access Right
In the Back Office, go to Employees → Access Rights.
Open the relevant employee group for editing.
In the POS section, check the box Open cash drawer without making a sale.
Click Save.
Using the Feature in POS
Once the access right is enabled, the Open Cash Drawer button will appear in the ⋮ (More) menu on the Sale screen of the POS app.
Note: The Open Cash Drawer button is only visible when at least one printer is connected with the Print Receipts and Bills option enabled.
See also: